Shipping Policy

Last Updated: 01/12/2025

At Zyvoria Prints Private Limited, our goal is to provide you with a smooth, fast, and reliable shopping experience. This Shipping Policy explains how we process, dispatch, and deliver your orders across India.

1. Shipping Coverage

We proudly deliver to most pin codes across India through trusted courier partners such as Delhivery, Bluedart, DTDC, Xpressbees, and other reliable logistics partners.

If your pin code is serviceable, shipping options will automatically appear during checkout.

2. Processing Time

Once you place an order, our team begins processing it as soon as possible.

Order Processing Time: 1–2 working days

Processing may take longer during festivals, sales, public holidays, or high-volume periods.

You will receive confirmation via email/SMS once your order is packed and ready to ship.

3. Delivery Time

Orders will be delivered within 2–3 business days after dispatch, subject to courier partner serviceability and location coverage.

Please note that delivery timelines may vary due to courier workload, weather conditions, strikes, public holidays, festivals, incorrect address details, or other unforeseen delays beyond our control.

4. Shipping Charges

Shipping charges depend on your order value and delivery location.

Free Shipping is available on selected products or selected order amounts.

Any applicable shipping charges will be shown at checkout before payment.

5. Order Tracking

Once your order is dispatched, you will receive a tracking link via SMS/Email.

You can also track your order under:

My Account → Orders → Track Order

Tracking updates may take a few hours to reflect after dispatch.

6. Delayed Orders

We do our best to deliver every order on time. However, delays may occur due to:

Courier partner delays
Weather conditions
Public holidays or festivals
Incorrect or incomplete address
Unreachable customer
Operational or logistical issues

If your order is significantly delayed, please contact our support team and we will assist you promptly.

7. Failed Delivery / Missed Delivery Attempts

If the courier partner is unable to reach you, they may make 2–3 delivery attempts.

If delivery remains unsuccessful, your package may be returned to us.

In such cases, our team may contact you to arrange re-shipment. Additional shipping charges may apply depending on the situation.

8. Address Errors

Please ensure that your address, pin code, and mobile number are correct at checkout.

We are not responsible for delayed or failed deliveries caused by:

Incorrect or incomplete address
Wrong pin code
Unreachable customer
Incorrect mobile number

Address changes can only be made before dispatch.

9. Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery:

Do not accept the parcel
Record a parcel opening video as proof
Contact our support team within 24 hours

This helps us resolve the issue quickly with our courier partners.

10. International Shipping

Currently, we do not offer international shipping.

All orders are shipped only within India.

11. Contact Us

For shipping-related questions or support, please contact us:

Phone: +91 7501847147
Email: info@zyvoriashop.in
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM